Operational Risk

Operational risk is the risk that day-to-day business is disrupted by failures in systems, processes, or infrastructure rather than by a deliberate attack. For multi-site businesses, operational risk lives in the network, in the form of packet loss, saturated links, failing backup connections, DNS problems, and overloaded devices that can stop a site from taking payments or serving customers even when its security controls pass every audit.

In VikingCloud's Risk Directed Security model, Operational Risk is measured by continuously scoring 15 network and infrastructure signals at every site, producing a 0 to 100 Cyber Risk Score, an A to F grade, and signal severity ratings that show operators where a location is at risk of losing business, and what to fix first.