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Keaton Lane
MST Support Specialist, Consulting & Professional Services
Keaton Lane is VikingCloud’s MST Support Specialist, facilitating the scheduling, information gathering, and troubleshooting of penetration tests for VikingCloud’s enterprise clients. Keaton’s role includes being the liaison between enterprise clients and our team of penetration testers, as well as conducting the final QA on all client reports. He also troubleshoots the installation of Remote Attack Platforms, participates in findings debriefings, and assists with the scoping of assessments for our sales team.
Prior to working at VikingCloud, Keaton worked in the physical security industry as a police officer, SWAT Team officer – and is a proud veteran of the United States Army. Keaton’s background in police work, along with his education and technical skills, have proven to be valuable when investigating a problem for clients, utilizing his resources, and communicating technical concepts to clients with different skill levels.
While working in public service, Keaton often took part in speaking events, conducting news interviews, training large groups, and leading community outreach.
Much of Keaton’s work involves solving problems and providing exceptional customer service. Keaton received a degree in Cybersecurity and Cloud Engineering Technology from Valencia College. He is currently based in Connecticut.
Get to Know Keaton Lane
Q: What gets you most excited/passionate about your job right now? Any examples?
A: Working at VikingCloud has given me the opportunity to help create a strong team from scratch, including all the documentation used, such as training materials and Asgard guides for customers. Having the opportunity to conduct penetration and Wi-Fi penetration testing for our Enterprise clients is a fantastic experience. Lastly, being able to touch every facet of the process, whether that’s working with clients, assisting sales, or conducting testing is a very rewarding experience.
Q: What is the biggest challenge clients are experiencing when you first speak to them?
A: Clients are often confused by the process of penetration testing. Penetration testing can be a sensitive issue for many organizations, and they require frequent communication and support. Fortunately, that’s where I’m able to assist.
Q: If you could give one piece of advice to VikingCloud customers, what would it be?
A: Constantly update your systems and don’t ignore those low or medium severity findings. Any hacker of skill with enough time will find a way to exploit those little gaps. I would also advise everyone to stay educated. There are effective ways to keep non-technical employees engaged in cybersecurity without it being their role. Your organization is only as strong as your weakest link so do what you can to make it as difficult as possible for a threat actor to get a foothold in your network.
In Closing
Keaton provides VikingCloud customers with expert consulting regarding their penetration tests, making him key member of our operations. His experience and public service have proven to be a powerful addition to the VikingCloud team. We are honored to have a U.S. Army veteran on the VikingCloud team - thank you for your service, Keaton.
Learn more about Keaton on LinkedIn: https://www.linkedin.com/in/keatonlane/
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