News & Media

Fast Company: When payments fail, small businesses stop

Date published:

May 18, 2026

Mark Brady

Chief Executive Officer

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Fast Company

May 18, 2026

In his latest Fast Company article, VikingCloud CEO Mark Brady examines how AI shopping agents are restructuring the payment path—extending transactions across more handoffs and third-party dependencies than most SMBs are equipped to monitor. With 40% of SMB owners saying a $100,000 cyberattack could force them out of business and 55% already hit by third-party provider outages, Brady argues payment security has become a business survival issue. He outlines three steps for lean operations: shared accountability through external expertise, risk-directed prioritization of payment exposures, and AI-powered defense that scales with the threat.

Read the full piece in Fast Company: When payments fail, small businesses stop

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