Internal Upsell Opportunity Form

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Service Definitions

Compliance & Risk

Service
Description
Agreement Extension
Both sides agree to continue an existing contract past its end date, instead of letting it expire or starting a new one.
AI Governance
Assesses and reports on how an organization controls its AI tools, including what's approved, what feeds them, and whether use lines up with policy.
Cybersecurity Readiness
Determines whether an organization is prepared to handle a cyberattack, beyond having a plan on paper.
Data Privacy
Maps the personal data a customer holds and assesses it against privacy law, including Data Protection Impact Assessments (DPIAs).
General Consulting
A workshop or advisory engagement—expert guidance on a security or compliance challenge, rather than a specific test or audit.
HIPAA
Risk assessment, gap assessment, and advisory against US health privacy and security rules for organizations handling electronic protected health information (ePHI).
ISO
Advisory and assessment against ISO 27001 (information security) or ISO 42001 (AI management system) requirements. Certification itself is performed independently by VikingCloud Audit & Certification (VAC).
NIST
Assessment and advisory against the NIST Cybersecurity Framework, often for organizations with a US federal government relationship.
PCI P2PE
Assessment against the Point-to-Point Encryption standard, validating a solution that encrypts card data end to end.
PCI 3DS
Assessment against the PCI Three Domain Secure standard, covering the environments behind e-commerce checkout authentication.
PCI Card Production and Provisioning
On-site assessment of facilities that manufacture, personalize, or digitally provision payment cards.
PCI DSS
Assessment of the payment cardholder data environment against the PCI DSS, producing a Report on Compliance or Self-Assessment Questionnaire.
PCI PIN
Assessment against the PCI PIN Security standard, covering how PIN data and its cryptographic keys are managed.
PCI TSP
Assessment against PCI's requirements for Token Service Providers that generate and issue EMV payment tokens.
Quantum Readiness
Assesses preparedness for quantum computers to eventually break today's encryption, with a plan to upgrade before it's urgent.
Risk Assessment
Identifies risks to people, process, and technology, scoring each by likelihood and impact, independent of any single standard.
SOC
Audit and advisory for SOC 1, 2, and 3 reporting (System and Organization Controls).
SSF Secure Software
Assessment of a payment software product against the PCI Secure Software Standard.
SSF Secure SLC
Assessment of a vendor's development process, rather than one product, against the PCI Secure Software Lifecycle Standard.
SWIFT CSP
Independent assessment against the SWIFT Customer Security Controls Framework, supporting the mandatory annual attestation.

Security Testing

Service
Description
Approved Scanning Vendor (ASV) External Vulnerability Scanning (EVS)
Automated scan from the internet against public-facing addresses, required quarterly by PCI DSS.
Internal Vulnerability Scanning (IVS)
Automated scanning technology run from inside the network required quarterly by PCI DSS, including authenticated scans that find missing patches.
Network Penetration Testing
The Cyber Threat Unit manually attempts to breach the network, chaining weaknesses to show what an attacker could reach.
Network Segmentation Testing
A narrow test proving that isolation controls actually block traffic between network segments.
Penetration Testing General Consulting
Our experts attempt to break into a customer's systems with permission, then report what they found and how to fix it.
Web or Mobile Application Penetration Testing
Manual testing of one application for flaws in how it was built, such as broken authentication or insecure data storage.

Managed Security Services

Service
Description
Connectivity
Provides and manages the internet service itself—broadband, 5G, cellular failover, and Wi-Fi—under one bill and one contact.
Continuous Compliance Management (CCM)
Manages a customer's Payment Card Industry Data Security Standard (PCI DSS) compliance year-round, including SAQ completion, ASV scanning, and training.
Endpoint Protection
A single agent on servers, workstations, and POS systems covering anti-malware, file integrity monitoring, and card-data scanning.
Managed Detection & Response (MDR)
A 24x7 security operation center that watches alerts and actively intervenes, isolating and removing threats, not just notifying.
Secure Networking
Deploys and centrally manages the network security stack: firewall, IDS/IPS, SIEM, VPN, and SD-WAN.

Merchant Risk Management

Service
Description
CCS Advantage
Gives a payment partner a managed platform to guide merchants through PCI compliance while scoring and reducing cyber risk.
Cyber Risk Defense
A cyber defense solution that protects merchant operations, reputation, and revenue with security improvements, while removing the burden of mandatory PCI DSS validation.
Secure Payment Solution (SPS)
A managed payment processing solution that captures the card data, taking liability and PCI scope off the merchant.
Web Risk Monitoring
Patented monitoring of every merchant website in a portfolio, checking for illegal content, skimming malware, and transaction laundering.