Proactive Broadband (PBB) Setup

Date(Required)

Contact Information

Email(Required)

Phone(Required)

Viking Cloud (NuArx) Customer Number(Required)

The Viking Cloud customer number is your 4-6 digit store identifier from MyNuArx (my.nuarxinc.com) or on your Viking Cloud invoice. Having trouble finding your NuArx customer number? Please contact us at support@vikingcloud.com or 877.556.8279.

Setup Multiple Locations

Download ISP Circuit Details Worksheet Template (.XLS) ↗
Fill out as required and upload the completed ISP Circuit Details Worksheet below.

Each location must be specified with the applicable Viking Cloud customer number, ISP account number and ISP provider name. The Viking Cloud customer number is your 4-6 digit store identifier from MyNuArx (my.nuarxinc.com) or on your Viking cloud invoice.

Having trouble finding your customer number? Please contact us at support@vikingcloud.com or 877.556.8279.

Upload Signed LOA

Max. file size: 256 MB.

A Letter of Agency (LOA) authorization provides Viking Cloud the ability to work with your ISP on your behalf.

Download LOA Template (.PDF) ↗
Fill out as required, sign/date and and upload the signed LOA below. If multiple company entities, please attach a list of all applicable entities.

ISP Account Number

This is your account number with your ISP.

ISP Provider Name

This is the name of your ISP provider (e.g. Comcast).

ISP Service Type

This is the type of service provided by the ISP (e.g. DSL Business Internet).

Circuit ID

If applicable

ISP Contract Term End Date

Upload Speed

in MBPS - if known, not required

Download Speed

in MBPS - if known, not required

Notes

Proactive Broadband (PBB) Setup

Contact Information

Setup Multiple Locations

Overview

Contact Viking Cloud